Director of UX Research @ Electronic Arts (EA)
Veronica
Zammitto
Veronica Zammitto is a leader at Electronic Arts where she focuses on corporate UX maturity and strategic improvements of the UX research practice. Veronica manages best practices and standards for executing high-quality research, efficiencies, exploring new processes, ensuring actionable findings, and departmental cross-functional collaborations.
She has transformed how player experience is assessed at EA by introducing novel techniques. Veronica has extensive knowledge of research methodologies applied to video games, her efforts have led games user research on multiple projects across all EA, including Battlefield, Madden, FIFA, NHL, Star Wars: Battlefront, Plant vs Zombies, among others.
We play games for pleasure, sometimes we want to relax while at other times we want to be challenged. So, what is an ideal user experience for video games? What do you need to address in the making of a successful game?
In this talk, Veronica Zammitto unpacks the multiple factors that impact a satisfying player experience. She outlines how design intention, business direction, and players needs are intertwined for success. Then, Veronica dives into which players’ perceptions and behaviors are critical for UX while sharing examples from a variety of games.
Francisco
García
Head of UX @ HABITANT
Francisco
García
Fran García is Head of UX at HABITANT, he started as a developer but soon became a designer.
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Livia
Fioretti
Trend Analyst @ TrendWatching
Livia
Fioretti
Livia is an accomplished workshop facilitator, speaker and trend analyst. Based in TrendWatching’s London office she produces bespoke reports for European clients and helps them apply trends within their business.
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Edwina
Portocarrero
Designer at @ MIT
Edwina
Portocarrero
Edwina Portocarrero obtained her PHD at MIT’s Media Lab.
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Ana
Molina
Service & Experience Design @Telefonica
Ana
Molina
For over two years, Ana has been working on Aura within the CDO division in Telefonica.
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